Bdk11's Privacy Policy — Your data, your control

When you register and use bdk11, we collect certain necessary information. This data is used solely to provide you with the best possible service. We do not collect any excessive or unnecessary information.

Directly provided information

Information you provide directly during registration and account management:

• Full name and date of birth
• Email address & mobile number
• Mailing Address & District
• National ID or passport number (for KYC verification)
• Payment details (mobile banking number)

Automatically Collected Information

The following information is collected automatically while you use bdk11:

• IP Address & Device Type
• Browser information and operating system
• Time spent on the platform and pages visited
• Transaction history & gaming activity
• Login time & location

Bdk11 is fully transparent about the purposes for which your data is collected. We use your information only for the specific purposes outlined below:

We never send marketing or promotional messages without your consent. You can unsubscribe from promotional emails at any time.

Bdk11 uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser that remember your preferences and session information.

Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and display settings.
• Analytics Cookies: Used to analyze platform usage statistics. You can turn these off.
• Security Cookies: Used to detect fraud and bot activity.

Bdk11 never sells or rents your personal information. Only the minimum necessary data may be shared in the limited circumstances outlined below:

• Payment Providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, or your bank.
• KYC Partner: Certain documents may be sent to licensed third parties for identity verification purposes.
• Legal Authority: Disclosure of information may be required by court order, government directive, or money laundering investigation.
• Corporate Changes: In the event of a business merger or acquisition, your data may be transferred after prior notice to you.

All third-party partners are contractually required to comply with our privacy standards and may only use the data they receive for its specified purpose.

Bdk11 employs industry-leading technology and processes to protect your data. Our security framework operates across multiple layers:

• Transport Layer Security (TLS 1.3): All communication between the server and your browser is encrypted.
• AES-256 Data Encryption: Sensitive data stored in the database is kept in encrypted form.
• Two-Factor Authentication (2FA): An extra layer of security to protect access to your account.
• Firewall & DDoS Protection: Advanced network protection against cyber attacks.
• Real-Time Monitoring: 24/7 monitoring for unusual activity.
• Regular Penetration Testing: Security testing conducted by certified professionals.

You have the following rights regarding your personal data on the bdk11 platform:

• Right to Access: You may request to know what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your information in a readable format.
• Right to Object: You may object to the processing of your data for specific purposes.

To exercise these rights support@bdk11.bet. We will respond to your request within 30 business days.

Bdk11 does not retain data longer than necessary. Retention periods by data type are outlined below:

• Account Information: For the duration your account is active and for 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulatory guidelines).
• KYC Documents: 5 years after account closure.
• Log Files: Up to 12 months.
• Cookie Data: At end of session or up to 1 year, whichever comes first.
• Marketing Preferences: Until consent is withdrawn.

Bdk11 is strictly an adults-only platform. Registration or use by anyone under the age of 18 is strictly prohibited.

• Age verification is carried out at the time of registration.
• No personal data is knowingly collected from anyone under the age of 18.
• If any minor's data is collected by mistake, it will be deleted as soon as we become aware of it.
• If you are aware that a minor is using your account, please notify us immediately.

Bdk11 may update this privacy policy as needed. For any significant changes:

• You will be notified by email at least 14 days before any changes take effect.
• A clear notification will be posted on the site's homepage.
• The date of the latest update will always be displayed at the top of this page.
• If you do not agree to the updated policy, you will have the option to close your account.

Continuing to use bdk11 after any changes have been made will be considered acceptance of the updated policy.

Contact us for any questions, requests, or complaints regarding our privacy policy. Our data protection team is always here to help.

We take every privacy-related request seriously and aim to resolve it within the designated timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.